Contact Apollo Group TV
Obtain Apollo Group TV Find help with installation, billing, or channel requests. Our dedicated team is on call 24/7 via WhatsApp or reach out by email.
WhatsApp Support
The quickest method to contact us. WhatsApp us for faster replies.
Chat on WhatsAppLive Chat
Like chatting? Use the live chat when it's online. If unavailable, email instead.
Start a RequestHelp & Guides
Go to Installation for guides on configuring devices and solving issues.
View InstallationGet in touch
General Inquiry
Have queries about setup, payments, or support? Drop us a line.
Sales & Billing Assistance
Obtain recommendations, control accounts, or resolve payment issues.
How Can We Help You?
Pick a category to access personalized support and quick resources.
Setup & Installation
Detailed instructions for Smart TVs, Firestick, Android, iOS, MAG, and other devices.
Billing & Payments
Issues with invoices, payments, or receipts? We employ Stripe’s secure checkout system.
Technical Issues
Questions about buffering, EPG, or the app? Let us help enhance your setup.
Channel Requests
Searching for a specific channel or region? Inform us, and we’ll confirm availability.
Account & Activation
Didn’t get your credentials or activation message? We’ll verify and dispatch it again promptly.
Apps & Compatibility
Receive suggestions for top IPTV apps and ideal configurations for your device.
Frequently Asked Questions
Quick responses to common questions about devices, billing, setup, and support.
Share your device, app, plan, and a concise explanation of the concern or inquiry.
Check your spam or junk mail. Should it still be absent, contact us via WhatsApp You’ll receive it again right away.
Additional connections are offered as add-ons. Inquire with sales for specifics when you message us.
Check out our Installation page for clear, step-by-step instructions for Firestick and similar devices.
Take a moment to read our Refund Policy to understand eligibility, timelines, and the request process.
On Smart TV, use Smart IPTV or IPTV Smarters. For Android, try TiviMate or IPTV Smarters. iOS users can opt for GSE Smart IPTV or IPTV Smarters.
Opt for a 30+ Mbps connection, prefer 5GHz Wi-Fi or Ethernet, enable hardware acceleration, increase buffer size, and pause other downloads or streams.
Within your app settings, refresh or reload your playlist and EPG. If necessary, delete and re-enter your M3U and EPG URLs.
Major card payments are processed using Stripe.
Yes. Your renewal preferences can be managed through your account, or you can reach out to support for help.
Our Response Times
- Priority support: within 1–2 hours
- Email support: 2–8 hours
- Technical issues: Promptly